Frequently Asked Questions
The list of FAQs will grow over time, if your question is not answered please contact us.
How much does it cost to advertise with ehomes-4u?
ehomes-4u does not have any hidden charges. We have 3 packages Executive, Premium Plus and Premium. (Click to view more details)
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How long does it take for my property to appear?
Once your payment has been submitted via our payment system your advert is live within 24 hours. You can edit the advert if you wish.
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Is your payment system secure?
Yes our payment system is secure at 128 encryption, so information passed is encrypted for your peace of mind.
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When I make a change when will it be live?
Our system updates in "real time" so when you make a change it is affected when you click update or submit.
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When my property is sold what do I do?
We ask that you change the property status to SOLD on completion once it is sold your property remains on the site for 2 weeks and then will be removed from the listings.
We suggest changing the status from AVAILABLE to UNDER OFFER once you have a firm offer.
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Is it easy to add a property to the ehomes-4u website?
Yes! When you have created an account with us you can add your property details. This is done by following simple steps.
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Can I add photos of my property?
Yes - When you put up your advert, you will have the opportunity to load photographs to your advert directly across the internet. Your photos must already be in digital file format (jpg). Most digital cameras will take photos in jpg format. The photo size should be around 600x480 pixels. The system resizes the photographs automatically into the required sizes for the site.
The number of photos depends on the package you choose.
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How do people contact me once my advert is live?
Your advert will have a "Contact Vendor" button, when clicked a form is pre populated with your property details (in summary) the visitor then completes there details and submits.
You will receive the form via e-mail and you can then answer any questions or arrange a viewing directly.
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How do I see how many people have viewed my advert.
Go to your advert editing page and look in the visitor information box. The detail view is the number of people who have viewed your advert in full. There is also the date and time it was last viewed, the number of people who have contacted you, the details of when and who it was and what they said.
Please note, some adverts do not allow these features, in particular, our budget adverts do not normally allow you to see these statistics .
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I have made a change to my advert but cannot see it on the website?
Computers can hold a cached view of a web site and images.
 Try refreshing the page on your browser or holding the CTL key and pressing F5 (function key)
Also a lot of ISP's (internet service provider - i.e. NTL or BT) cache information on servers, eventually you will see the correct image or changed content.
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How do I get a valuation on my property?
There are three ways -
1. Look at similar properties in your area.
2. Ask an estate agent to do a valuation.
3. Some websites offer a free online service where you can see the value of properties near your home that have recently been sold.
They provide access to UK house prices in England, Scotland and Wales, as recorded by the Land Registry (since April 2000) and the Registers of Scotland (since May 2000).
www.myhouse.com
www.nethouse.com
www.ourproperty.co.uk
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How can I ask an estate agent for a valuation if I will not be using them to sell my property?
Yes it is cheeky but people do this all the time when re mortgaging. Most people get at least two or three valuations from different estate agents before deciding on which one to proceed with.
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Can I use this site as well as an estate agent? What if I have a 'Sole Agency' agreement?
Yes, you can, you may promote your property with us as well and this should not affect your rights.
Most vendors do not realise that a "sole agency agreement" does not normally affect your right to sell the property privately. Estate agents are normally entitled to commission only if they sell your property.
You should check your contract, if it states that the estate agent has sole agency rights then you will be able to sell your house privately without having to pay the agents fees. If your contract states the estate agent has sole selling rights then you will have to pay the agents fees if you sell your property privately while you are under contract.
The Office of Fair Trading (OFT) has a guide to selling a property and they provide a booklet offering advice. Called "Using an estate agent to buy or sell your home".
Please visit the OFT web site www.oft.gov.uk for more information
To download the OFTs PDF guide click here >> Using an estate agent to buy or sell your home (pdf 259 kb) <<
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Do you do Home Information Packs?
We don't produce the reports or packs. But we have teamed up with a company that can produce them on our behalf; our site allows you to load the report to your advert click here for more information.
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